Chick-fil-A Employees Speak Up About The Strange Rules They Must Follow At All Times
Ever wonder what’s really going on behind a Chick-fil-A employee’s cheerful smile? The popular fast-food restaurant is known for its delectable chicken sandwiches and iconic waffle fries, but Chick-fil-A’s juiciest secrets aren’t on the menu. The people who make the beloved food are finally speaking out about what really goes on in the kitchen — and just how genuine their perpetually-joyful attitudes really are.
"My pleasure!"
Etiquette is important at any fast-food restaurant, but Chick-fil-A takes it to the next level. In response to “Thank you” a Chick-fil-A employee won’t respond with “You’re welcome” — unless they want to get a stern talking-to from their boss, that is. At Chick-fil-A, employees must respond with the formal “My pleasure,” and the reason for this comes from a famous hotel.
Puttin’ on the Ritz
Legend has it that the founder of Chick-fil-A, Truett Cathy, was staying at a Ritz-Carlton hotel when he came across the polite phrase. He was so enamored with the more-engaged-sounding reply that he instructed his employees to respond to thanks in the same way. “My pleasure” does have a nice ring to it!
Visible tattoos: banned
You may love the tribal tattoo you got that one crazy night in college, but Chick-fil-A probably doesn’t — at least, not during business hours. Up until recently, employees weren’t allowed to have visible tattoos showing at work, even if the ink wasn’t noticeable to the customer on the other side of the counter.
Cover up that ink
Though the tattoo rule has slowly fallen out of favor among many businesses, there are still some Chick-fil-A locations that enforce the ban. In some cases, employees with prominent ink are forced to wear specialty sleeves or other tattoo-covering uniforms so there’s no risk of customers being offended. So it’s safe to say Post Malone won’t work at Chick-fil-A anytime soon.
